Site Feature Update Vol 1.
January 22 2024
State of the Website 2024, Vol. 1: New Purple Dot Bundling Options
Hello everyone! Bringing Purple Dot to LRG has been a big change, and we see that many of you have lots of questions and concerns about the changeover. We want you to know that we hear you and are actively incorporating your feedback into our systems. To show you that, we’ll be publishing these short updates as new features go live so you can stay on top of the new changes to our pre-order system!
In addition, we’ve got some new website updates planned for the future. This blog series will share those updates and news about our EU website as we begin to roll them out over the next several months.
NEW FEATURE: More Options to Bundle!
We’ve made some improvements to the checkout UI to make the process easier and clearer (especially for mobile users). While doing that, we added more options for you to choose how your order ships right out of the gate. One of the biggest reasons we switched to Purple Dot to manage pre-orders was customer feedback about choosing when items ship, so this update was built around giving you as many options as possible.
The first thing you’ll notice are those new shipping options:
- Wait until everything is ready - This is how pre-orders worked previously at LRG. We hold your order and combine everything into one shipment. Though this is usually the most cost-saving option, your order will not ship until all items are out of production.
- Ship in-stock now, everything else later - Let’s say you wanted to pick up an in-stock Press Run book and some of our latest pre-orders. This option allows us to ship that in-stock item straight away and hold your pre-orders together until they are all ready to go.
- As soon as each item is ready - Get your stuff as quickly as possible! In the example cart above, this allows in-stock items to ship right away, followed by each pre-order as they become available.
Curious about the shipping breakdown? You can expand your selection to see how the rate breaks down and when you’ll receive your order, so you can make the best decision.
We hope that these extra options make pre-ordering with LRG a smooth process!
COMING SOON: Consolidated Order Page
Don’t want to keep track of all those Purple Dot order numbers? We’ve heard this request from our biggest repeat customers, and the dev team at Purple Dot is working on a way to display all Purple Dot pre-orders on the same page as your pre-orders made before January 8th.
We’ll have more news to share about this upgrade in the coming weeks, but we’ve made it a top priority and plan to roll this out ASAP.
UPDATE: PayPal Integration
Finally, we know that PayPal is very important to our customers, and we are looking at options to move up this integration as soon as possible. The final PayPal rollout schedule will be determined next week, and once that is set in stone, we will start sharing that plan with our customers. Rest assured that Limited Run, Purple Dot, and PayPal are working together daily to negotiate the fastest way to get this payment system back for pre-orders.
–-
Again, we thank everyone for your honest feedback and continued support of physical games. We’re working hard to make Limited Run the go-to place for the best physical releases, and your input is very important to this process. We’ll be back with more news very soon. Until then, you can follow us on social media or sign up for our newsletter to get the latest about what’s happening at LRG!